Refund policy

Sflimmaker Refund Policy.


For filmmaker users Sflimmaker platform offers a 3-day refund application guarantee for the following service products: Master Guide and creation fees, film translation and proofreading fees and international filmmaker certification IMDB fees, which require an application to be submitted within 3 days of purchase and in accordance with the relevant refund regulations (no relevant materials provided or no service provided by the platform), refunds can be made, refund applications beyond 3 days of purchase are not accepted.

Non-refundable items include: festival registration fees, e-stamp purchases, trophy and certificate mailing fees, IMDB Pro promotion and film screening storage fees, festival admission fees, visa fees, festival hotel check-in fees, etc. 


The above is subject to final interpretation by Shao Studios Media (Beijing) Co., Ltd


  • Contact number:+86-10-80877820
  • Service hours:10am--8pm
  • E-mail:service@sfilmmaker.com
  • Company name:Shao Studios Media (Beijing) Co., Ltd
  • Company address:F1 and F2, 20-2, Block J, Gaobeidian East Area, Chaoyang District, Beijing, China

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