When can I submit to film festival?

If you added a digital file to your project, you're all set. if not, make sure you visit My Projects to upload or link a digital file, or mail a hard copy to the festival by the entry deadline.

When will I find out if my project is selected?

Visit your Submissions page to see the current satus or all your submissions. Here you can see the festival's Notification Date, the date by which the festival will notify you of your final Judging Status.

Can I update or make changes to my project file?

You can update your digital project file anytime you like. Simply go to My Projects to manage your project file.

 Can I withdraw my project from a festival?

You can withdraw your project from a festival anytime. Simply visit Submissions and click Withdraw From Festival. Keep in mind that withdrawing does not automatically issue a refund.

What is the refund policy?

All refunds are handled at the discretion of the festivals to which you've submitted. Please contact the festival directly if you have a refund request.

How do I reach customer service?

If you have a question about a festival, we recommend that you contact the festival directly. Youcan also reach Sfilmmaker Support at service@sfilmmaker.com. We're happy to help!